BMW Service and Maintenance Information

While you wait for your vehicle service, pick up essential parts, or explore our exciting selection of brand-new vehicles, we are pleased to offer a range of amenities designed to enhance your overall experience with us. Indulge in a choice of complimentary refreshments, including freshly brewed coffee, a variety of teas, and delectable snacks, all served in our thoughtfully designed lounge, where you can relax and recharge.

Please take advantage of our high-speed Wi-Fi, perfect for catching up on work or researching the latest innovations and features of our vehicles from the comfort of your seat. We invite you to explore our expansive showroom, where you can admire a stunning collection of cars that showcase the latest in automotive design and technology.

Our expert staff is friendly and knowledgeable, and is ready to answer any questions you might have and provide insights to help you navigate your options with confidence. We wholeheartedly invite you to visit us, embrace our warm and welcoming atmosphere, and discover the exceptional services and offerings that await you at every turn!

Essential Services We Provide

Oil Change

Keep your BMW in top-notch condition with our premium oil change services, utilizing only genuine BMW oil and filters designed specifically for your vehicle. Our highly skilled and certified technicians possess the expertise to optimize engine performance, meticulously attending to every detail to ensure your car runs smoothly and efficiently. This dedication not only enhances your driving experience but also safeguards your family with reliable safety on the road. Trust us to provide you with the quality care and peace of mind you deserve for your BMW.

Brakes

Ensure your family's safety with our exceptional brake service, where expertise meets quality. We exclusively utilize Original BMW brake pads and components, meticulously engineered to uphold the outstanding stopping power that your BMW was crafted to provide. Experience peace of mind knowing that your vehicle is equipped with the finest materials designed for optimal performance and safety on the road.



Tires and Wheels
5 REASONS TO BUY TIRES FROM KNAUZ BMW

  • The right tires for your BMW model
  • Competitive tire prices
  • Expert installation by factory-trained technicians
  • All major brands, including Bridgestone, Continental, Dunlop, Pirelli, and more
  • Road hazard coverage included on eligible tires



BMW maintenance follows a "Condition Based Service" (CBS) system that alerts you for necessary services,  Newer BMWs may come with a complimentary maintenance program like BMW Ultimate Care that covers scheduled services, while older models have different programs or require paying for services. Please replace check your Condition based service indicator for maintenance due and intervals determined by BMW's conditioned based service system in your Vehicle's I Drive or in the MyBMW app.


BMW's Condition Based Service (CBS)


Automated Monitoring: Your BMW uses a sensor-based system to track oil life and the condition of key components, prompting you for service when needed.

Personalized Schedule: This system allows for a maintenance schedule tailored to your specific vehicle and driving habits, which may differ from a general estimate.


The MY BMW APP

The direct connection from your vehicle to your world.

 VEHICLE STATUS

Access from anywhere.

Stay updated: Prepare for every adventure with an overview of your BMW's range, current mileage, window and door status, and more.

Locate anywhere: Keep track of where your BMW is located on the map or monitor your car's surroundings with Remote 3D view.

Complete control: Manage your BMW from anywhere with your phone by starting your engine, locking and unlocking the doors, and more.

Instant support: Receive maintenance alerts, schedule a service appointment with your preferred dealer, or start Remote Software Upgrades with just one tap.

Availability of features may differ by model.

Download on the APP Store          Download on Google Play

BMW's Included Maintenance Programs

BMW Ultimate Care: For model year 2017 and newer vehicles, this program covers scheduled maintenance for 3 years or 36,000 miles.

BMW Ultimate Service: For model years 2015 and 2016, this program offers scheduled maintenance for 4 years or 50,000 miles.

Other Programs: BMW offers other plans, including extended coverage and oil service packages, which you can learn more about one of our service advisors.


How to Determine Your BMW's Specific Maintenance Needs

Check Your Owner's Manual: This is the best resource for detailed information on your specific model and trim.

Use Your iDrive System: Your BMW's iDrive system can display your vehicle's CBS information and schedule service.

Contact a one of our BMW Service Advisors: Knauz BMW can provide you with a custom maintenance plan based on your vehicle and driving habits.

  1. Karl Knauz BMW

    407 Skokie Highway
    Lake Bluff, IL 60044

    • Sales: (847) 604-5000
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Get in Touch

407 Skokie Highway
Directions Lake Bluff, IL 60044

  • CONTACT OUR SERVICE DEPARTMENT AT: (847) 604-5000

Service Department Hours

  • Monday - Thursday7:30 AM - 6:30 PM
  • Friday7:30 AM - 6:00 PM
  • Saturday8:00AM - 2:00PM

BMW Service and Maintenance Information