Service Amenities


Here at Karl Knauz BMW, your local BMW dealer, we want our customers to know about the many amenities you can find at our state-of-the-art service department. Everyone should know about the level of care we invest in all aspects of the BMW service that we do, along with what you can expect when you drop your BMW model off for a service appointment.


We also understand that waiting for your BMW model during its maintenance appointment can be annoying, which is why we are glad to provide a number of features to make your wait as comfortable as possible. When you bring your BMW model to the dedicated service department at Karl Knauz BMW, your BMW Chicago destination, you can look forward to:

  • Outstanding customer service

  • Factory-trained, certified technicians

  • State-of-the-art equipment

  • 100% satisfaction guaranteed

  • Technicians who will work on all makes and models, not just BMW

  • Night drop services

  • Warranties on manufacturer factory parts

  • Competitive pricing

  • A complimentary multi-point inspection

  • Free Wi-Fi

  • A shuttle service

  • Pick-up of your vehicle and delivery to wherever you need it to go when your service appointment is completed

  • A loaner car service in the case any repairs are needed for your ride

  • A complimentary car wash

  • Staff members who always are friendly and will treat you with the utmost respect

  • Extended service hours

Here at Karl Knauz BMW, your local BMW dealer, we encourage our customers to make a service appointment for their BMW model and experience our dedication for themselves. Schedule your appointment today!


Service Department Hours

  • Monday - Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM
See All Department Hours

Sales Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM

Parts Dept. Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM

Service Dept. Hours

  • Monday 7:00AM - 7:00PM
  • Tuesday 7:00AM - 7:00PM
  • Wednesday 7:00AM - 7:00PM
  • Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM


Karl Knauz BMW
A BMW M Certified Dealer Certified Center

407 Skokie Highway
Directions Lake Bluff, IL 60044

  • Sales: (847) 604-5000
  • Service: (847) 604-5000
  • Parts: (847) 604-5000

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