bmw genius information

 

To help you enjoy everything your BMW has to offer, there's the BMW Geniuses. These product experts are now available to provide you with helpful product information and to answer any questions, be it in person, online or over the phone.

 

At Knauz BMW, you can find a BMW Genius specially trained to demonstrate and help you get familiar with all aspects of your BMW - before, during, and after your purchase - to ensure you find the perfect vehicle to suit your lifestyle and needs.


          
 Spencer ParkerJon Jakubco Brandon Helbig
 sparker@knauz.comjjakubco@knauz.com bhelbig@knauz.com
 847-283-6704847-283-6771 847-283-6770
 

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Contact

Karl Knauz BMW

407 Skokie Highway
Directions Lake Bluff, IL 60044

  • Sales: (847) 604-5000
  • Service: (847) 604-5000
  • Parts: (847) 604-5000

Sales Department Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM
See all department hours

Sales Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM

Parts Dept. Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM

Service Dept. Hours

  • Monday 7:00AM - 7:00PM
  • Tuesday 7:00AM - 7:00PM
  • Wednesday 7:00AM - 7:00PM
  • Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM

 


Want to learn more? Set yourself up for BMW Encore™!


Your new BMW is filled with amazing features and functions. After you have had the chance to familiarize yourself with many of them, we encourage you to reach out to your BMW center to setup your complimentary BMW Encore™ appointment. It is a special session scheduled at a time of your convenience, dedicated to answering all of your questions about your new BMW.


BMW Genius App 

The BMW Genius App is the all-new way to learn about your BMW on your tablet and smart phone. This app provides you with how-to videos about key features and functionalities, as well as model specific product information. The better you know your BMW, the more you can enjoy the benefits of BMW's class leading innovations. 

Install the BMW Genius APP now

BMW Genius Hotline

Curious about a vehicle feature you've never experienced? Call our BMW Genius Hotline where our dedicated team is available to help answer all of your product related questions. For your convenience, you can also save this number in your vehicle. If you aren't sure how, please call us and we would be happy to assist you.

BMW Genius Hotline - 1.844.4GENIUS (443-6487)
Available Monday through Thursday 9:00am-9:00pm (EST), 
Friday 9:00am-6:00pm (EST), and Saturday 10:00am-7:00pm (EST)
If you would prefer to send us an email, please contact bmwgenius@bmwusa.com