Why not sell it to Knauz?
How it works
Selling your car to Knauz Autopark is easy. Bring us your car, and our experienced Pre-Owned managers will carefully assess your car's condition, inside and out. The appraisal process takes about 30-40 minutes, and afterwards we'll give you a free written appraisal offer good for 7 days. Then, we'll buy your car whether or not you buy one of ours.
What to bring with you
If you plan to sell your car to Knauz, there are several documents you should bring with you.
What to bring with you to sell your car. If you plan to sell your car to Knauz, make sure you bring all the proper paperwork and accessories for your car with you. Please contact one of our Pre-Owned Managers to confirm everything you will need to sell your car before you arrive.
1. Valid Registration
A valid and current car registration is proof that you own the car Knauz must see the vehicle's current registration documentation to verify that you own the vehicle.
2. Photo ID
All titleholders should bring valid state-issued photo IDs to prove identity.
3. Owner's manual
Make life a little easier on the next car owner by leaving your owner's manual in the glove box before selling your car.
4. Keys and remote
Keys can be expensive to replace. If you do not have the original keys and remote, Knauz may adjust the offer.
In order for Knauz to purchase your car, you must have all of the documents required by state and local law to transfer ownership to Knauz. Should you not possess these documents or if additional research is necessary to confirm your car's history, Knauz reserves the right to a) cancel the Appraisal Offer, b) postpone the purchase until all requirements are met, or c) revise the Appraisal Offer.
Knauz issues a company check when purchasing a car from a customer. It must be deposited in an account. Any negative equity will need to be paid to Knauz in the form of a cashier's check, certified funds, or cash, unless the amount of negative equity can be included in the amount you are financing to purchase another car from Knauz. A personal check or charge card may be used to pay negative equity under $250.
Who to contact regarding selling your vehicle?
Contact our Client Care Center at CCC@knauz.com to schedule an appointment and one of our Advisers will contact you promptly to review your request.
Your written offer is based on your car and on any equipment that is installed or that is part of the car (e.g. stereos, alarms, etc.). If you remove any of this equipment, your appraisal could be voided.
The written offer for your vehicle will not change for 7 days. After 7 days, your vehicle will need to be reappraised and your offer may change. Our written offer assumes that the condition of the vehicle does not change, that Knauz may obtain a clear title, and that there are no undisclosed conditions affecting the vehicle.
Things to bring when you sell your car to Knauz:
Please bring your title with you when you sell your car to Knauz. The title must be provided at the time of sale.
If your vehicle is titled in a state where the owner holds title AND a previous loan on the vehicle has been paid off but is still recorded on the title, you will need both the title and lien release from the bank before Knauz can purchase your car.
2. Have an outstanding loan?
If there is a lien on the car, we will need to contact your lien holder during business hours to get a fifteen-day payoff. To get the payoff, we will need:
Your lien holder's name and phone number
The name(s) on the account
The account holder's account and social security numbers
Will all titleholders be present?
If all titleholders cannot be present, you must speak to a Pre-Owned Manager before you can sell your car to Knauz.
Is this a leased vehicle?
If so, Knauz will need confirmation of the payoff amount before we can purchase your vehicle. Please note that some leasing companies will not allow you to sell the vehicle prior to the expiration of the lease.
3. How can I get an offer for my car?
You can have your car professionally appraised by one of our Pre-Owned managers. We do ask that you try to set an appointment prior to coming in, so the process is a quick and easy for you. This process usually takes 30 to 40 minutes, and we'll give you a written offer that's good for 7 days when we're done.
4. Can I get my car appraised online?
You must bring your car to a Knauz to receive an appraisal. To determine your offer, one of our appraisers will need to inspect and test drive your car. When we're done, we'll give you a written offer good for 7 days.
5. How do you determine my offer?
First, we test drive your car to determine its mechanical condition. Then we check your car's interior, exterior, mileage, and age. Excessive mileage and wear and tear may decrease the offer. Lastly, we check the paint and body for signs of previous body repair and frame or flood damage. At Knauz, we don't resell frame or flood-damaged vehicles to our customers. These vehicles are sold at auction.
6. What if I owe more on my car than the amount of your appraisal offer?
If your pay-off amount is more than the offer for your car, the difference is called "negative equity." In some cases, the negative equity can be included in your financing when you buy a Knauz car. If not, we'll calculate the difference between your pay-off and our offer to you. We'll accept a cashier's or certified check for the amount you owe and then pay off your finance company for you.
7. What happens to the cars Knauz buys?
Even though we'll buy any car, only about half of those we buy will ever be sold at our stores to the public. Each car must pass our rigorous inspection before we'll consider it for one of our locations, and cars that don't meet our high-quality standards are sold at major wholesale auctions.
8. Will you explain how you appraised my car?
If you have questions about the appraisal of your vehicle, speak with the Buyer who conducted the appraisal. Our Buyers are trained to explain the appraisal process, including what they looked for and what impacted your offer.
9. Do I need an appointment for an appraisal?
We do prefer that appointments are made. This can be done online or with a phone call. We ask this so that we can provide the necessary time and attention you deserve.
10. Can I trade in my leased car?
In most cases, you can trade in your leased vehicle in almost the same way as any other financed vehicle. We'll appraise the car or truck, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the vehicle prior to the expiration of the lease.