Karl Knauz BMW Auto Alternate Transportation Policy
We understand that being without your vehicle can be an inconvenience. We offer several options to assist you. For minor maintenance issues, such as an oil change, we ask that our clients wait in our comfortable, Wi-Fi equipped, customer lounge. Another option, is to utilize our pick-up and delivery service when scheduling your repairs. We also offer free shuttle service to clients within 15 miles of our dealership. Our shuttle operates Monday - Friday during business hours, providing round-trip service. Substitute transportation is provided at no charge solely as a courtesy to our customers, whose situation or schedule makes having a loaner a necessity.